The Collegiate Hotel FAQs
WHERE IS THE COLLEGIATE HOTEL LOCATED?
We are located at 205 S Gay St, at the corner of Thach and Gay in Downtown Auburn. Guest check-in is at our main entrance on Gay Street. You can contact us at (334)821-2646 or email firstname.lastname@example.org.
HOW DO I MAKE A RESERVATION?
We generally begin booking room reservations 6 months in advance with the exceptions of football and graduation bookings at staycoho.com or by calling 334-821-2646. We accept event bookings 12 months in advance.
DO YOU HAVE A MEETING OR EVENT SPACE AT THE COLLEGIATE HOTEL?
Yes! We have three venues to host meetings or events. See our Meeting and Events tab on our website for more details or contact email@example.com to inquire about room blocks.
CAN I BRING OUTSIDE FOOD OR DRINK TO THE ROOFTOP OR PORCH?
Outside food and drink are NOT permitted unless you have rented the space for private use. Please call us (334) 821-2646 or email firstname.lastname@example.org for more information about booking a private event.
WHAT IS YOUR CANCELLATION POLICY?
In general, our cancellation policy is 48 hours prior to your 3 p.m. check-in. Certain dates including but not limited to football, graduation, A-Day, etc. are paid in full, non-refundable reservations.
HOW DO I BOOK MAY GRADUATION AT THE COLLEGIATE HOTEL?
May graduation is a sold-out event for the hotel. We do not take online or phone reservations for Auburn University’s May graduation. We book all 40 rooms with our loyalty program members (guests with 10+ unique stays at the hotel). Guests pay in advance, so we do not take a waitlist for May Graduation.
HOW DO I BOOK AUGUST AND DECEMBER GRADUATION AT THE COLLEGIATE HOTEL?
We take reservations for Auburn University’s August and December graduation 6 months in advance. To book rooms and learn more about pricing and restrictions, call 334-821-2646 six months prior to the August and December graduation date.
HOW DO I BOOK FOOTBALL GAMES AT THE COLLEGIATE HOTEL?
We sell all 40 rooms at our hotel for football game weekends as a package; with the same guest buying every Friday and Saturday night of Auburn’s home football game weekends. Our waitlist for future football packages is currently full.
Occasionally a guest might try to resell their room for a home football game. Guests that have a prior stay at the Collegiate Hotel in Auburn can be added to an individual game waitlist starting in August. Due to demand, we do not have a waitlist for guests who have not stayed at the hotel.