THE COLLEGIATE HOTEL FAQS
WHERE IS THE COLLEGIATE HOTEL LOCATED?
We are located at 205 S Gay St, at the corner of Thach and Gay in Downtown Auburn. Guest check-in is at our main entrance on Gay Street. You can contact us at (334)821-2646 or email [email protected].
HOW DO I MAKE A RESERVATION?
We generally begin booking room reservations 6 to 8 months in advance with the exceptions of football and graduation weekends. You can book rooms at staycoho.com or by calling 334-821-2646. We accept event bookings 12 months in advance.
DO YOU HAVE A MEETING OR EVENT SPACE AT THE COLLEGIATE HOTEL?
Yes! We have three venues to host meetings or events. See our Meeting and Events tab on our website for more details or contact [email protected] to inquire about room blocks.
CAN I BRING OUTSIDE FOOD OR DRINK TO THE ROOFTOP OR PORCH?
Outside food and drink are NOT permitted unless you have rented the space for private use. Please call us (334) 821-2646 or email [email protected] for more information about booking a private event.
WHAT IS YOUR CANCELLATION POLICY?
Our primary cancellation policy is 48 hours prior to your 3 p.m. check-in to avoid a one-night non-refundable charges. Certain dates including but not limited to football, graduation, A-Day, etc. are paid in full, non-refundable reservations.
Please be advised, we no longer have a separate COVID cancellation policy. We are a family-owned, independent property and do not offer credits for last minute cancellations.
HOW DO I BOOK MAY GRADUATION AT THE COLLEGIATE HOTEL?
May graduation is a high volume event for Auburn. We do not take online or phone reservations for Auburn University’s May graduation. We book all 40 rooms with our loyalty program members (guests with 10+ unique stays at the hotel). Guests pay in advance, so we do not take a waitlist for May Graduation outside our VIP guests,
HOW DO I BOOK AUGUST AND DECEMBER GRADUATION AT THE COLLEGIATE HOTEL?
We take reservations for Auburn University’s August and December graduation 6 to 8 months in advance. To book rooms and learn more about pricing and restrictions, call 334-821-2646 for cancellation terms on these graduation room nights.
HOW DO I BOOK FOOTBALL GAMES AT THE COLLEGIATE HOTEL?
We sell all 40 rooms at our hotel for football game weekends as a package; with the same guest buying every Friday and Saturday night of Auburn’s home football game weekends.
Often times, guests ask the Collegiate to resell “their room” for a home football game. Guests that have a prior stay at the Collegiate Hotel in Auburn can be added to an individual game waitlist starting in August. You can call the hotel at 334-821-2646 to get added to this list.
We notify guests on the waitlist via text message and room resells are on a first come first serve basis. Due to demand, we do not have a waitlist for guests who have not stayed at the hotel.